This week I emailed many managers around the UK with a November news update. This is a part of work that I often feel uncomfortable about, given that when I was a training manager I used to experience frustration - at least - when I would receive emails from training organisations. However, I believe deeply in the work that I do, I know it makes a difference to people, and so I'm always trying to balance my need for people to know that I exist with others' needs for things like respect and control.
So I tried to keep the message short with more info in a more detailed attachment and I'm happy to report that about 5% of those contacted took the option to ask for no more emails! People saying no helps me with authenticity!
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